Refund policy

We have a 45-day return policy, which means you have 45 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@wundernook.com. If your return is accepted, you will be refunded the full amount of the purchase, less our shipping costs.  You will also be responsible for return shipping.  Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any return questions at hello@wundernook.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
Once you have been approved for a return, please provide proof of shipping and we can get started processing your exchange right away.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.